Finance, ERP, CRM & Process Automation

This privacy policy governs the manner in which IJN Group Pty Limited, trading as The Solution Collaborative (ABN 55 714 602 754), uses, maintains and discloses information collected from users (each, "a user") of the website ("Site").  This privacy policy applies to all products, applications and services provided by IJN Group Pty Limited.

This policies applies to contact persons at companies with which we engage and individuals, registered on our site and those flagged as potential customers, i.e. for anyone whose personal information is in our possession.

Our Pledge

We apply the principles of "Privacy by Design" and "Privacy by Default," and process only enough data to serve our customers, visitors, registered users on our sites, and individuals participating in our events, in the best way possible.  We process all personal data lawfully, fairly and in a transparent manner.  All our employees receive training on how to handle data in order to comply with regulations and applicable laws.

At any time, you may opt-in to receive information from us, and opt-out whenever you desire.  The possibility to opt-out is presented on every mailing list communication you receive from us.  Any other email will be with specific permission from you or a person within your organisation.

Personal Information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscription to newsletters or other information, fill in a form, and in conjuction with other activities, services, features or resources available from IJN Group Pty Limited.  Users may be asked for information, such as name, email address, employer and phone number.  Users may also visit our site anonymously.  We will collect personal information from users only if they voluntarily submit that information to us.

Users are welcome to refuse the supply of personal identification information to us.  However, in doing so, it may limit them from engaging in certain functionality and from receiving information from us.

Non personal Information

We may collect non-personal identification information about users whenever they interact with the Site.  Non personal information may include the browser name, the type of device and technical information about users adn how they access and navigate our site, e.g. the operating system, Internet service providers utilised and other similar information.


The GDPR (General Data Protection Regulation) is a new EU Regulation which replaces the 1995 EU Data Protection Directive (DPD). It is law on data protection and privacy for all individuals within the EU.  The GDPR aims primarily to give control back to individuals over their personal data and to simplify the regulatory environment,  Being a regulation, not a directive, it forces all countries within the EU, and those who wish to deal with the EU to implement GDPR by May 2018.

The GDPR includes requirements that resemble those of the Australian Privacy Act, and additional measures that similarly aim to foster transparent information handling practices and business accountability around data handling.  The GDPR and The Australian Privacy Act 2988 share common requirements, including to:

  • Implement a privacy by design approach to compliance
  • Be able to demonstrate compliance with privacy principles and obligations
  • Adopt transparent information handling practices

There are some notable differences, including certain rights of individuals (e.g. the 'right to be forgotten') which do not have an equivalent under the Australia Privacy Act.

Although IJN Gorup Pty Limited has its main establishment in Australia and has not appointed a GDPR lead supervisory authority, we have always, and will continue to always, follow the guidelines of the Office of Australian Information Commissioner (

You can learn more about GDPR at

Web Browser Cookies

Our site may use cookies to enhance user experience.  A user's web browser places cookies on their own device for tracking purposes and sometimes to track information about them,  A user may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent.  If they do so, some parts of our site may not function properly.

To change your non-essential cookies choice for this site please change your browser settings.

You can learn more about cookies at

Use of Information

IJN Group Pty Limited may collect and use users' personal information for the following purposes:

  • To improve customer experience.  Information that you provide helps us respond to your requests appropriately